Edgar can connect to Instagram business and personal profiles. Instagram Business profiles can be used for direct, automated publishing of single or multi-media content to your Instagram business profile's feed.
You can use Edgar's Mobile app to receive a mobile reminder to publish posts to your Instagram personal profile's feed, or to publish stories to your Instagram business or personal profile.
Select a section below to find out more information:
If you're not sure what type of Instagram profile you have, check out our blog post to find out: Instagram Business or Personal Account - What's the Difference?
Connect to an Instagram Business Profile
Before Edgar can find an Instagram Business profile, you will first need to connect Edgar to a Facebook Page that that is attached to your Instagram Business profile within Facebook. Make sure you have the associated Facebook Page connected to Edgar first before adding your Instagram business profile! Follow the steps here.
Instagram Business Profiles need to be attached to a Facebook Page and must be authorized through Facebook. The attached Facebook Page needs to be connected to Edgar first.
Follow these steps to connect your Instagram Business Profile through Facebook:
Connect Edgar to the Facebook Page that is attached to your Instagram Business profile.
Make sure you're logged into Facebook with the Personal Profile that is an admin for your business's Facebook Page.
Go to the Accounts page in Edgar, and click on the Instagram button.
Click Add Business to connect your Instagram Business Profile.
Facebook will ask you to authorize your accounts in a series of screens. Be sure to complete BOTH screens to give the correct permissions for your Instagram business account AND the linked Facebook page:
You will then be returned to Edgar and he will display a list of your Instagram accounts. Click on the account(s) you want to connect to Edgar so they are highlighted in green and then click Add Selected Business.
If your Instagram profile is not listed after following these steps, you may have a personal Instagram profile rather than a business profile. Follow the steps below to connect it to Edgar.
Connect to an Instagram Personal Profile
Go to the Accounts page in Edgar, and click on the Instagram button at the bottom.
Click the Add Personal button.
Log into your personal Instagram profile when prompted.
You will need to install the Edgar mobile app to use the mobile reminder feature to publish content to your Instagram personal profile.
My Instagram Business Profile is not showing up as an option to add to Edgar
There are a few of reasons your Instagram business profile may not be available for Edgar to add:
1. You have not connected Edgar with the Facebook page that is attached to the Instagram business profile within Facebook.
Please first connect Edgar to the Facebook page that is attached to your Instagram Business profile within Facebook. After that, attempt the Instagram business connection again.
2. Your personal Facebook profile is not an admin of the Facebook page connected to the Instagram business profile.
In order for Edgar to connect to an Instagram Business profile through Facebook, your personal Facebook profile must be an admin of the connected Facebook page.
3. Your Instagram profile is not fully connected to your Facebook page.
Watch the video above or follow the steps below to make sure your Instagram business profile is fully connected to your Facebook page:
a. Go to your page on Facebook and click on Settings at the top right. Then click on Instagram at the left.
b. If your Instagram account details are not displayed as shown above, click the Login button to add your Instagram account to your Facebook page.
c. Go to the Accounts page in Edgar and click the refresh icon on your personal Facebook profile.
d. Click the Instagram button at the bottom of the Accounts page and choose Connect through Facebook again. Your Instagram profile should display in the list.
4. Your Instagram profile is connected to a different Facebook page.
To double check which Facebook page your Instagram account is connected to, follow these steps:
a. Open the Instagram app on your mobile device and tap on your profile picture at the bottom right.
b. In your profile, tap on Edit Profile.
c. Under Business Information, it will list which Facebook page your Instagram account is connected to:
Make sure your Instagram account is connected to a Facebook page that your personal Facebook profile is an admin of.
Need more help?
Feel free to reach out to Team Edgar by clicking on the chat icon on the bottom right hand corner.